Compliance

Debt recovery agents

must comply with:

The Council for Debt Collectors

  • Our registration number: 0036641-09

  • It is compulsory for a company practicing as a debt recovery agent to be registered with the Council for Debt Collectors.

  • It is also compulsory for each agent / call center agent negotiating payment for debtors to be registered with the Council for Debt Collectors

  • We are POPIA compliant

Trust Account

  • Section 20 of the Debt Collectors Act stipulates that a debt collector deposit monies received from debtors into a trust account as soon as possible upon receipt

  • Our trust account are audited annually by auditors: Lotter & Company

Technology

Lexmed has invested heavily in state-of-the-art technology and our debt recovery software gives you the assurance that:

 

  • The Debt recovery process will take place on a 24/7, 365 basis and in-line with the code of conduct as prescribed by the Council for Debt Recovery Agents.

  • Alerts, SMS notifications, letter and automated voice calls, with follow-up calls by our centre agents, the debtors are part of a non-stop, automated process.

  • Our tracking and tracing solution enables us to find your debtors with only limited information.

Automation

  • The biggest hurdle in any system, process or workflow is human intervention.

  • By automating our debt recovery process we have eliminated the human factor.

  • We set the procedures, rules, timelines, limits and actions for the system to apply to each debtor.

Debt Recovery Cycle

  • Files accepted in .csv (Excel) or hard copy format.

  • csv files are imported into our database saving time

  • Our system is able to absorb and action large files in minutes

Payment Options for Debtors

We offer various ways to pay your account 

 

  • Cash or Cheque Payments 

  • Electronic file Transfers

  • Debit Orders

  • SnapScan 

  • EasyPay

Online Access for Clients

The client has 24 hour unlimited access to a live,

interactive system where he can:

 

  • View progress, settlement values and payment details etc. for each debtor

  • Download Remittance advices in .pdf or .csv format and view receipts

  • Send online messages to our client liaison officers saving you time. You only need internet access to log into our system – no software needed

 

ABOUT US

Lexmed was established more than 10 years ago, with a wealth of over 50 years collective experience between the senior management.

We have developed into a trusted one-stop partner for all areas of debt recovery.

We are equipped to deal with debt from as little as R50 to large-scale clients including, amongst other, the medical and educational sectors that trust us with their debt recovery portfolio. We are currently the debt recovery partner for more than 1500 clients.

Lexmed is one of 14 companies within the Corhold Investment group.

LexMEd Debt Management (Pty) Ltd was established by:


Mr C Brink – B Com (Hons) ACIMA, GCMA


Mr N Chamberlain – B Com (Financial Management)

 
 

DEBT COLLECTION 

COST STRUCTURE

A perception exists in industry that debt collectors return extraordinary revenue. Lexmed (Pty) Ltd keeps the cost to the client as low as possible without sacrificing the quality and success rate it has become renowned for.

Input = output: low value input returns low value results.

What is the client liable for:

 

  • A percentage commission calculated on the capital amount Lexmed was able to recover.

  • VAT is calculated on commission amount.

  • No Success = No fee

What is the debtor liable for:

 

  • Fees and expenses as per Section 19(1)(b) of the Debt Collectors Act of 1998 read with Regulation 11 & Annexure B

  • Download the latest expenses here: Regulation Gazette No. 10773

WHY LEXMED

We focus on recovering debt for various industries, including but not limited to the medical and education industries.

We have over 45 call centre agents across Gauteng and the Western Cape who are specifically trained to deal with debtors.

Based on our extensive experience we have a vast understanding of your industry and are able to negotiate payments in less time.

Lexmed has combined the best practices of debt recovery agents and attorneys by joining forces with attorneys who form part of our collection process at no extra cost to you.

The Lexmed online system also adds interest (should you qualify) on your behalf whilst there is an outstanding capital amount on the Lexmed system.

Lexmed has access to state of the art tracing resources which enable us to track debtors with only limited information.

Lexmed is proud to be the preferred debt collection partner to some of the largest and well known companies.

 

OUR GROUP

 
 

CONTACT

Inquiries

For any inquiries, questions or commendations, please call: 0861-332-878 or fill out the following form

Contact Us

Gauteng Office

4th Flr Metropark Bldg

351 Francis Baard street

Pretoria

0002

 

Tel: 012 140 0199 / 012 140 0935

Fax: 0866-518-257

Email: marketing@lexmed.co.za

Web: www.lexmed.co.za

Western Cape Office

6th Flr Van Der Stel Bldg

68 Durban road

Bellville

7530

Tel:  021-945-2599

Fax: 021-945-2550

Email: marketing@lexmed.co.za

Web: www.lexmed.co.za

Get a quote:

Gauteng: 012 140 0935 / 0861 332 878

Western Cape: 021 945 2599

© 2020Lexmed. 

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